Bioatlas cares very much about it’s customers and partners. Our intention is to provide you with best possible support for our products. We have a team of people working with most of the reagents everyday in the laboratory, so the hands-on experience allows us to constantly improve our customer support. Our products will be used in hundreds of applications based on many different instruments, so although we have been optimizing the Bioatlas products for  quite a few of them, there could be still fluctuations to be experiences from application or instrument to another. We encourage you to always come back with those issues to our webpage and if you don’t find any answers from there, please contact the company via email by describing the issue as detailed as possible.

We have collected some of the most frequently asked questions and documents for easy access in this section of our website. Please use the menu on the left to find relevant content and revisit the site for updates.